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Duties and taxes are calculated based on the items you ordered, the destination country and the value of your purchase. All the local duties are covered by the customer only!
Duty and tax charges are determined by your local customs authorities and based on:
- The Sales Tax applied by your country for purchases coming from Ukraine.
-Duties charged for processing by your country.
If you have any other questions about duties and taxes, email us: firstname.lastname@example.org
DHL Express: 5-7 business days after production.
FREE shipping: 14-21 business days after production.
*In advance most orders ship within 7-14 business days after production of your order.
Also, pay attention to the fact that we create every single dress individually and each item is produced in dedication to each order.
Normally, the production period contain 3-5 business days, depending on:
1) quantity of items included to the order;
2) dress complexity and specifics;
3) availability of all the necessary information for production ( size and colour confirmation, customisation details, etc.).
Once your order has arrived to the DHL office in your country you can expect it to take between 1-3 business days!
Please allow us to take additional 7-10 business days for order processing during sale periods.
If you need your item(s) sooner you can choose an Express Shipping method for an additional cost at checkout. Any additional shipping costs are nonrefundable.
We do not process or ship orders on the weekends or holidays.
Milla is not responsible for delays due to local disruptions.
Our delivery time starts from the moment an order is accepted and includes a 24-hour period where your items will be processed and dispatched. Please note, this can take longer during sale.
Once your order has left us, you’ll receive an automatic massage to your phone and email with your tracking information, so you can follow its progress.
You can also check the status of your delivery by viewing My Orders in your account.